HOW DO MNKR TEES RUN IN TERMS OF SIZING?
MNKR uses blanks from American Apparel, US Blanks and Spectra Tees. If you’re ever in doubt, please refer to the individual sizing charts found on each shirt page. If you have any further questions, please feel free to contact email@example.com.
SHIPPING COSTS AND DELIVERY TIMES
MNKR uses USPS for all orders. Below are the shipping options with costs and times. Please note that when purchasing larger quantities, shipping rates may increase. For international orders, depending on the country, customs may delay a package from arriving within these time frames. If an alternate or faster shipping method is needed, or if you have any questions, please contact firstname.lastname@example.org.
Domestic: Free Shipping Over $50
Express - $20 - $44 (overnight - tracking available)
Priority - $7- $11 (3-5 business days - tracking available)
Standard - $4 (2-8 business days - tracking available)
International: Free Shipping Over $100
Express - $50- $60 (3-5 business days - tracking available)
Priority - $22 - $50 (6-10 business days - no tracking available)
Standard - $10 - $18 (7-21 business days - no tracking available)
WHEN WILL MY ORDER BE SHIPPED?
Once an order is placed, you will receive a confirmation email. Please allow 1-2 business days for your order to be processed. Please note that MNKR is closed on holidays and weekends. Once an order is shipped, you will receive an email with your tracking number (not available for international orders unless shipped Express), to help you keep track of your orders. If for any reason you do not receive your tracking number, please contact email@example.com.
HOW DO I RETURN AN ITEM?
If for any reason you are not completely satisfied with your purchase, please feel free to contact firstname.lastname@example.org within 30 days of receipt of goods, and we will happily refund or exchange your item(s). Please note that for sale items, only exchanges with be offered. Refunds are not offered for sale items unless the item is damaged or defective.
WHAT IF I RECEIVE DEFECTIVE MERCHANDISE?
If you receive defective merchandise, please contact email@example.com within 30 days of receipt of goods and we will happily refund or exchange your item(s).
WHAT ARE MY PAYMENT OPTIONS?
When purchasing from MNKR.com, you can choose between Shopify Payments and Paypal. Shopify Payments accepts Visa, Mastercard, American Express, JCB, Discover, and Diners Club. If you would like to use an alternate form of payment, please contact firstname.lastname@example.org.
Interested in carrying MNKR in your store? Rad! Please write us email@example.com so we can get the ball rolling. Please include in your email as much of the following information as possible; a link to your website, brands you currently carry, and if possible an image of your store. California stores must include a Resale License Number.
SECURITY / PEACE OF MIND
MNKR’s shopping cart system is certified Level 1 PCI DSS compliant so you can rest assured that your credit or debit card information is secure. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
There are six categories of PCI standards that must be met in order for a merchant to be deemed compliant:
• Maintain a Secure Network
• Protect Cardholder Data
• Maintain a Vulnerability Management Program
• Implement Strong Access Control Measures
• Regularly Monitor and Test Networks
• Maintain an Information Security Policy
HAVE ANY OTHER QUESTIONS? CONCERNS? GOOD JOKES? CONTACT firstname.lastname@example.org. We are happy to hear from you!